🆘

My child clicked a link or shared a password

It happens to grown-ups too. Stay calm: how you react decides whether they'll tell you next time.

  1. Thank them for telling you. Make it clear they're not in trouble.
  2. Change the password for that account on the real app or website (not from the link), and anywhere else it was used.
  3. Turn on two-step login for the account if it offers it.
  4. If they typed bank or card details, call your bank on the number on the back of the card.
  5. Report the message or player in the app or game, then block them.
  6. Watch the episode together and talk about the clue that gave it away.